Any on-going treatment may be suspended or cancelled if our fees and expense are not paid in full when due. In the unfortunate event that we need to enforce payment from you, you will be liable for all the incurred costs.
We charge a cancellation fee of 50% of the appointment fee if you cancel within 1 hours of the appointment time or if you fail to attend without giving prior notice. Please note that insurance companies may not pay these cancellation charges and you will have to bear this cost.
Clinic areas can be busy environments. Whilst we will take all reasonable care to ensure the safety of your belongings, Pal Physiotherapy clinic does not accept any responsibility for the theft or loss of, or damage to, any of your or your visitor’s belongingsin the clinic.
If you are Patient with an enquiry, complaint or feedback regarding PAL Physiotherapy Clinic you can contact our friendly Health Concierge Team who will respond to you as soon as possible.
This website or any of these services are not to be used in the event of health emergency, please contact your local Emergency Services directly.
